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Nov 2018


Hyatt Regency Austin 208 Barton Springs Austin , Texas 78704
Tel: (512) 477-1234
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Contact Center & Customer Service Summit - Austin 2018






Event Overview:

Forum Events is dedicated to building quality industry relationships. Using a targeted approach, Forum Events invites top tier executives to highly structured business networking events across the United States.

Our team of event organizers work months in advance to qualify and invite industry leaders to highly tailored events. Using a unique matching process, delegates are paired with solution providers based on their company’s needs and upcoming projects. They meet at the events for one-on-one, private meetings to discuss solutions in a no hard-sell setting.

Partnering with specialists, Forum Events also hosts a series of seminars within the events. Based on requested topics, these 45-minute seminars allow delegates to network and ask questions in an informative, roundtable setting.

Forum Events aims to create positive, shared experiences that create lasting business relationships. The events take place at luxury venues with gourmet dining experiences and activities to create a fun and beneficial environment for all attendees. From beginning to end, attendees will notice an exclusive level of service and detail-oriented planning to ensure a productive and niche experience.

Attendee Information:

What you can expect:

  • Meet one-on-one with solution providers specific to your current project needs
  • Attend workshops and sessions 
  • Network with peers from leading companies
  • Receive complimentary event registration, hotel accommodations, and meals at a luxury venue

Check if you qualify to attend as a delegate:

  • You are a Contact Center and Customer Service decision-maker (Manager, Director, or VP)
  • You work for a mid- or large-sized company actively seeking solutions

How the event works:

  • You select the solution providers you're most interested in meeting
  • Your interests shape your agenda of one-on-ones and sessions
  • We continue to add workshops up until the event
  • We cap our attendance at 50 spots
  • We hold the event twice a year and rotate regionally

Why you should attend as a delegate:

  • It's a more efficient way to source solution providers, and to get custom attention specific to your needs
  • You'll make profitable connections to help further your business goals
  • You'll stay up-to-date about the latest trends and technology advances in your industry



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