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Petaluma,
Negotiations/Active Listening Skills Suicide Prevention/Crisis Management Managing Stress/Quality of Life

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What I like to talk about

Kevin is a retired California Highway Patrol sergeant who spent many years negotiating with suicidal subjects on the Golden Gate Bridge. Through his compassion, gentle voice, eye contact, and his innate ability of “listening to understand” encouraged more than 200 individuals over his career to not take their life.  These challenging, but rewarding efforts earned him the nickname “Guardian of the Golden Gate.” After a 23-year career with the California Highway Patrol, Kevin now provides engaging and dynamic presentations to audiences ranging from high schools to large universities, mental health conferences, corporations, and military and law enforcement groups.

As an International Speaker, Author and Veteran, Kevin’s story and lived experiences have been featured at the Technology, Entertainment, and Design 2014 Conference as a TED Talk, Ciudad de Las Ideas (Mexico), Yahoo News, The New Yorker Magazine, Men’s Health Magazine, NPR’s Bob Edwards Radio Show, People Magazine, USA Today, as well as other magazines, newspapers, radio, and podcasts across the world. His first book, Guardian of the Golden Gate: Protecting the Line Between Hope and Despair, was released in July 2015.

Keynote Address 

Interventions with Individuals in Crisis

  • Understanding the important role of empathy and understanding in crisis communication 
  • How “Listening to understand” is critical in the communication process 
  • Specific interactions with an individual contemplating suicide 
  • Enhancing communications skills 

The High Price of Mental Illness in the Workplace 

  • Understanding stress, the good and the bad 
  • Managers set the tone for a company’s success 
  • Creating a mentally healthy workplace 
  • Quality of Life: A guide to making every day count 

Crisis Communication 

  • Signs presented by an individual in crisis/contemplating suicide 
  • Familiarization of effective communication tools 
  • Interacting with adolescents in crisis/regarding suicide of peer 
  • RELEASE Model for working with individuals in distress or a crisis 
  • Developing a Crisis Safety Plan 

Workshops 

Quality of Life 

  • Quality of Life Triad: A guide to maintaining a healthy mental and physical life style 
  • Understanding stress hormones and the impact they have on you 
  • The importance of support systems 
  • Good vs bad stress 

Active Listening Skills 

  • Components of Active Listening Skills (ALS) – Techniques used by law enforcement to the highest levels of corporate negotiations to parents struggling with the children to do their homework 
  • Gain confidence in your ability to communicate effectively 
  • Role play utilizing all components of ALS

Suicide Prevention and Postvention 

  • Understanding factors that play a role in the development of mental illness 
  • Specific case studies from encounters on the Golden Gate Bridge 
  • Mental Illness: Facts, myths, and how YOUR life may be affected 
  • Understanding how to approach and communicate with someone who may be in crisis. 
  • Determine a course of action utilizing empathy, understanding, and active listing skills 
  • Provide insight to suicide loss survivors on coping, their emotions, and acceptance of loss 

Law Enforcement/First Responders
Mental Illness Contacts, Vicarious Trauma and Post Incident Mental Health 

  • Crisis negotiations. Specific interactions with suicidal individuals 
  • Post-traumatic stress disorder. 
  • Administration’s role in officer well-being. Pre and post critical incident 
  • Understanding Compassion Fatigue & Vicarious Trauma. The impact they can have on your life.
  • Self-Care/Quality of life 
  • Courageous Conversations: Communicating with an officer in crisis 

Mental Health Professionals 

  • How “Listening to understand” is vital to successful interactions 
  • Specific interactions with an individual contemplating suicide 
  • Enhancing communications skills: What to say and what not to say 
  • Self-Care/Quality of Life/Compassion Fatigue 
  • Case studies of suicidal individuals on the Golden Gate Bridge 

 

 

My Background

U.S. Army (Infantry): 3 Years

California Dept. of Corrections (Correctional Officer): 3 Years

California Highway Patrol (retired as Motor Sergeant): 23 years

Courses include: California P.O.S.T certified instructor, FBI negotiations trained, Crisis Intervention Training (CIT), Mental Health first Aid, Question/Persude/Refer.

Suicide loss survivor, cancer survivor, and lived experience through multiple heart surgeries.  

Testimonials

Your talk was awesome! That email you added late on was incredible. Really breathtaking. And the fact is, you had everyone's rapt attention throughout the talk. I was really struck by your willingness to take a few small tweaks to your already excellent talk. It's rare that someone who's as talented as you as a public speaker is willing to listen like that and be so enjoyable to work with. Many, many thanks for that... and for lighting up our event.I do truly hope and believe that ripples from this talk will lead to more lives being saved. It will be an honor to post it on TED.com.

Chris Anderson Curator, TEDTalk

 

Sgt. Briggs is one of the most inspirational and amazing persons I have ever met.

Andres Roemer, PhD Consulate General of Mexico San Francisco, California

 

Kevin provided an excellent example of how ordinary people can do extraordinary things and make a real difference in the lives of others. He was flexible and prepared to go to extreme lengths to get things to work for us as conference organisers – I suppose this attitude is what he took to work on the bridge.

Jorgen Gullestrup, CEO
Mates in Construction (Australia)

 

“Kevin imparted his knowledge to our Customer Service Team, and the feedback was very positive. I cannot recommend him enough.”

Glorybelle Lillie, Airbnb, Trust and Safety Law Enforcement Manager

 

"Please know that you are making an immeasurable contribution to the community in which you work as well as having a great impact on the groups with whom you share your experiences."

Joseph P. Clancy, Director, United States Secret Service

Books I Recommend

Photos

Videos